Prompt: As you engage in this assignment, the article What Makes the
Best Government Website? may be very useful as you identify best
practices within egovernment applications. How does e-government look in
practice? Search for a local, state, or federal government website.
Then, provide an overview and critique of the website. Analyze the
website for efficiency. How can it be improved? For example, the city
manager’s office in Charlotte, North Carolina, is attempting to align
and focus the city’s programs and operating departments. City managers,
working collaboratively with the elected mayor and city council, have
identified five strategic themes to make Charlotte the number one city
in which to live and work. The themes are community safety,
transportation, strong neighborhoods, economic development, and
cost-effective government. The city managers, however, find it difficult
to get the individual city operating departments to orient their
efforts to these five strategic themes. They use the four perspectives
of the balanced scorecard to develop objectives for the five strategic
themes. Once developed, each operating department then has been asked to
develop departmental balanced scorecards to communicate and focus their
local objectives toward accomplishing the city’s strategic priorities.
The case describes the development and use of the balanced scorecard as a
strategic management system. Specifically the following critical
elements must be addressed: I. Create an overview of a government
website. II. Analyze the website for efficiency, making recommendations
for improvement. Guidelines for Submission: Your paper must be submitted
as a 1- to 2-page Microsoft Word document with double spacing, 12-point
Times New Roman font, one-inch margins, and at least two sources cited
in APA format.
Field of study:
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