The textbook discusses Kurt Lewin’s suggestion that the difficulty in
motivating employees to alter their patterns of behavior stems from a
group-initiated inertia, or people’s sense of belonging to a group. He
suggests that this is the case even when the accepted group norms are
not beneficial to the organization. Discuss a time in your own working
life where you witnessed fellow employees resisting or sabotaging new
organizational processes. What was done and by whom? What roles were
involved? What did you learn from the experience?
Field of study:
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