Quiz
Question 1 (2.5 points)
Saved
A start-up company has hired you to implement an email strategy for its organization. The company wants all of its employees to have an enterprise-level email client and is considering Windows Live Essentials. They ask you if there are any limitations about this email solution. Which of the following is a major limitation?
Question 1 options:
a)
Windows Live Essentials can't insert signatures.
b)
Windows Live Essentials can't blind copy recipients.
c)
Windows Live Essentials can't use the IMAP protocol.
d)
Windows Live Essentials has limited Exchange Server integration.
Question 2 (2.5 points)
Saved
You are training your employees how to save their documents in Word 2013. What menu path do you tell them to use?
Question 2 options:
a)
Home > Save
b)
Word > Save
c)
File > Save
d)
Review >Save
Question 3 (2.5 points)
Saved
Your boss calls you in a panic. He said he just deleted three paragraphs and doesn't know how to bring them back. What do you tell him?
Question 3 options:
a)
Press Ctrl + U on the keyboard.
b)
Press Ctrl + D on the keyboard.
c)
Press Ctrl + Z on the keyboard.
d)
Press Ctrl + Y on the keyboard.
Question 4 (2.5 points)
Saved
An employee is setting up an Outlook email account and calls the help desk asking what to put for the incoming mail server. What is the answer?
Question 4 options:
a)
The fully qualified domain name of the mail server
b)
The IP address of the mail server
c)
The protocol used by the mail server
d)
The webmail address used by the webmail server
Question 5 (2.5 points)
Saved
Your sister asks you if it is possible to get an office productivity suite for free. What do you tell her?
Question 5 options:
a)
Google Docs
b)
Office Home and Student edition of Microsoft Office
c)
SkyDrive
d)
Office 365
Question 6 (2.5 points)
Your boss informs you that one of the employees you supervise is under review. She wants you to send her copies of all emails you send to him without the employee knowing. How do you do this?
Question 6 options:
a)
Copy her on all emails to that employee.
b)
Blind-copy her on all emails to that employee.
c)
Insert your boss's signature on all emails to that employee.
d)
Attach an email copy on all emails to that employee.
Question 7 (2.5 points)
You are creating a document for your students at school using Word 2013. You are concerned that some of your students have older versions of Word. How can you ensure that your students can open up these Word files in older versions of Word?
Question 7 options:
a)
Save them as a template.
b)
Create the document with a template.
c)
Save them as .doc files.
d)
Save them as .docx files.
Question 8 (2.5 points)
Your boss is very concerned about security for Word 2013. He wants to disable Macro settings within his Word documents. How do you instruct him to do this?
Question 8 options:
a)
File > Options > Trust Center > Macro Settings > "Disable all macros with notification"
b)
Security > Options > Trust Center > Macro Settings > "Disable all macros with notification"
c)
File > Security > Trust Center > Macro Settings > "Disable all macros with notification"
d)
File > Options > Security > Macro Settings > "Disable all macros with notification"
Question 9 (2.5 points)
What happens when you click "Reply All" for an email that you received?
Question 9 options:
a)
A single email will be sent to the sender.
b)
An email will be sent to everyone in your contacts.
c)
An email will be sent to everyone on the email server.
d)
An email will be sent to all recipients of the email.
Question 10 (2.5 points)
Your sister wants to purchase Microsoft Office 2013 for her new laptop. She doesn't want to pay for a subscription, and she wants to pay the least amount of money possible. The applications she plans on using are Word, Excel, and Outlook. Which version of Office do you recommend for her?
Question 10 options:
a)
Office Home and Student
b)
Office Home and Business
c)
Office Professional
d)
Office 365
Question 11 (2.5 points)
The name of the company you work for has recently changed. Because of this, you will need to go through some of the company Word documents and change the name for every instance that the company appears within the document. What is the easiest way to do this?
Question 11 options:
a)
Use the "Change Name" utility on the Reference tab ribbon.
b)
Click the Search command on the Review tab ribbon.
c)
Click the Search command on the Home tab ribbon.
d)
Click the Replace command on the Home tab ribbon.
Question 12 (2.5 points)
Your brother is interested in using Apache OpenOffice as an office productivity suite. He asks you what the advantages are of this application. Which of the following is NOT one of the advantages of OpenOffice?
Question 12 options:
a)
It is free.
b)
It can read Word Files.
c)
It can edit Excel files.
d)
It has a subscription service.
Question 13 (2.5 points)
A user calls your help desk and says that he is trying to configure his Word document so that the text within his paragraphs is stretched from the left margin to the right margin. What is your advice?
Question 13 options:
a)
Tell him to click the Align Left icon on the Home Ribbon.
b)
Tell him to click the Align Right icon on the Home Ribbon.
c)
Tell him to click the Justify icon on the Home Ribbon.
d)
Tell him to click the Column Width icon on the Page Layout Ribbon.
Question 14 (2.5 points)
You mom calls you. She is creating a book of poetry. Many of these poems only take up the first half of a document. She asks you if there is a way to skip to a new page without having to constantly hit the Enter key. What do you tell her?
Question 14 options:
a)
Have her create a Page Break by pressing Ctrl+Enter.
b)
Have her create a Page Break by pressing Shift+Enter.
c)
Have her create a Page Insert by pressing Ctrl+Enter.
d)
Have her create a Page Insert by pressing Shift+Enter.
Question 15 (2.5 points)
Someone calls your help desk in a panic that she can't find the document she was just working on after opening up a second document. How can you help her?
Question 15 options:
a)
Tell her to click the "Show Documents" icon located in the View Ribbon.
b)
Tell her to right-click anywhere inside the View Ribbon tab and select the document.
c)
Tell her to hold the Windows key down and press the up/down arrow and select the document.
d)
Tell her to right-click on the Word icon in the task bar and select the document.
Question 16 (2.5 points)
What is the purpose of creating a PST file?
Question 16 options:
a)
To document an antivirus pattern that continues to be sent to your mailbox
b)
To insert as a Signature for all outgoing emails
c)
To save your emails so that you can restore your mailbox if necessary
d)
To create a file that deleted emails will be sent to for deletion
Question 17 (2.5 points)
You are considering upgrading from Office 2010 to Office 2013. Which of the following is NOT true of either Office 2010 or 2013?
Question 17 options:
a)
Office 2013 can integrate directly with the cloud.
b)
Word 2010 can edit PDF files.
c)
Office 2010 is not touch-friendly.
d)
Office 2013 is more supportive of multiple monitors.
Question 18 (2.5 points)
When would you use a template when working with Word 2013?
Question 18 options:
a)
When you want to create a document that will be saved to the cloud
b)
When you want to create a document that will work in Google Docs
c)
When you want to create a document that will work in Office 2010
d)
When you want to create a document from a ready-made design
Question 19 (2.5 points)
You told your sister about creating bullet points with Word 2013. She calls you and says that she created a list of six bullet points, but she can't stop creating more bullets because every time she hits the Enter key another bullet is created. She needs your help.
Question 19 options:
a)
Tell her to hold the Shift key as she hits Enter.
b)
Tell her to hold the Ctrl key as she hits Enter.
c)
Tell her to hold the Alt button as she hits Enter.
d)
Tell her to right-click the mouse as she hits Enter.
Question 20 (2.5 points)
What type of Microsoft Server serves as an email server?
Question 20 options:
a)
SQL Server
b)
IIS
c)
Exchange 2013
d)
Directory Services
Question 21 (2.5 points)
Which application is ideal to serve as an accompaniment to an oral sales presentation?
Question 21 options:
a)
PowerPoint
b)
Excel
c)
OneNote
d)
Access
Question 22 (2.5 points)
What third-party application serves as an alternative to OneNote?
Question 22 options:
a)
Access
b)
Visio
c)
Project
d)
Evernote
Question 23 (2.5 points)
You want to play your entire PowerPoint presentation thus far. What key will start the presentation in its entirety?
Question 23 options:
a)
F5
b)
F10
c)
CTRL+P
d)
N
Question 24 (2.5 points)
How can you identify the active cell in Excel?
Question 24 options:
a)
It is outlined in bold fashion.
b)
The cell is filled in solid gray.
c)
The data inside the cell is in red.
d)
The data inside the cell is indented.
Question 25 (2.5 points)
What is the purpose of using templates in PowerPoint?
Question 25 options:
a)
Integrates animation and audio automatically
b)
Provides a consistent look and format for the entire presentation
c)
Inserts the required formulas automatically into the presentation
d)
Imports fonts and images from CSV files for the presentation
Question 26 (2.5 points)
OpenOffice has an application that is similar to Excel called
Question 26 options:
a)
Math.
b)
Worksheet.
c)
Calc.
d)
Evernote.
Question 27 (2.5 points)
You want to create a chart in Excel illustrating the sales growth of your company over the past 10 years. Which graph would be ideal for this?
Question 27 options:
a)
Cell chart
b)
Bar chart
c)
Pie chart
d)
Worksheet chart
Question 28 (2.5 points)
You are the manager of an independent rental car company. Which application below can aid you in inventorying the cars in your rental fleet?
Question 28 options:
a)
Excel
b)
OneNote
c)
PowerPoint
d)
Evernote
Question 29 (2.5 points)
What does the "Push" transition do in a PowerPoint presentation?
Question 29 options:
a)
It pushes the text from left to right within an animated slide.
b)
It pushes an image file from right to left within an animated slide.
c)
The current slide is pushed away by the next slide in order.
d)
The slides are switched automatically by a time clock.
Question 30 (2.5 points)
How do you change between worksheets inside an Excel Workbook?
Question 30 options:
a)
Press the CTRL+W keys.
b)
Hold the Windows Key and press the W key.
c)
Click on a different sheet tab at the bottom.
d)
Click the worksheet icon on the Home ribbon.
Question 31 (2.5 points)
You are an inexperienced Excel user and don't know how to create your own formulas. You want to use one of the preconfigured formulas but it doesn't appear in the Formulas tab ribbon. What can you do?
Question 31 options:
a)
Click the Insert Formula icon on the Formulas tab ribbon.
b)
Click the Insert Formula icon on the Insert tab ribbon.
c)
Click the Formula Generator icon on the Formulas tab ribbon.
d)
Click the Formula Generator icon on the Insert tab ribbon.
Question 32 (2.5 points)
Which option below represents a task that can be conducted in Excel through sorting?
Question 32 options:
a)
Showing all cells that have a number that ends with a 5
b)
Showing all cells that have nothing in them
c)
Showing all cells that have the word "Widget" in them
d)
Displaying the cells from smallest to largest
Question 33 (2.5 points)
What does the Screen Clipping function do in OneNote?
Question 33 options:
a)
Creates a new blank OneNote file
b)
Captures a screenshot of your computer screen
c)
Captures a YouTube video for OneNote
d)
Captures an audio file from Media Player for OneNote
Question 34 (2.5 points)
Most of the slides used in a PowerPoint presentation are _______ slides.
Question 34 options:
a)
content
b)
title
c)
graphic
d)
template
Question 35 (2.5 points)
What does the COUNT function do in Excel?
Question 35 options:
a)
Shows the number of cells contained within a worksheet
b)
Shows the number of active cells contained within a worksheet
c)
Shows the number of formulas contained within a spreadsheet
d)
Shows the number of entries within a selected range of cells
Question 36 (2.5 points)
Which application below represents a personal information management application?
Question 36 options:
a)
PowerPoint
b)
Access
c)
OneNote
d)
Skype
Question 37 (2.5 points)
Which formula below will add up all of the numbers in cells D1 through D5?
Question 37 options:
a)
SUM(D1+D5)
b)
=SUM(D1,D5)
c)
=SUM(D1:D5)
d)
=SUM(D1+D5)
Question 38 (2.5 points)
You want to create a relational database for your company. Which application below would assist you in doing this?
Question 38 options:
a)
Visio
b)
Project
c)
Access
d)
Evernote
Question 39 (2.5 points)
You press the "P" key during a PowerPoint presentation. What happens as a result?
Question 39 options:
a)
The presentation stops.
b)
The next slide is presented.
c)
The first slide is presented.
d)
The previous slide is presented.
Question 40 (2.5 points)
You create a formula that adds cells E4 through E19. Three of these cells are blank. What happens?
Question 40 options:
a)
Excel alerts you that the formula cannot be performed.
b)
Excel prompts you for data to input into the blank cells.
c)
The formula will assign an average value to the blank cells.
d)
The formula will assign a value of zero to the blank cells.
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