Go to the Chief Learning Officer’s (CLO) Website and read the article
titled “Southwest Airlines: Employee Education Takes Flight”. Next,
determine if Southwest’s method of training is an effective way to
conduct training. Support your position. Provide one recommendation for
improvement.
Compare the following training methods: presentations, case studies,
simulations, and discussions. Determine which training method you
believe to be the most effective and explain why.
Field of study:
