Quality of Service

Assessing the quality of services provided by hospitals. Likewise, you will also assess how these hospitals can improve their organizational performance.

● Using the Medicare Hospital Compare website, research two hospitals (St. Dominic-Jackson Memorial Hospital , UMMC) by varying in quality performance* ○ One hospital should display a high level of quality ○ One hospital should display a low level of quality

● Provide a general overview of each hospital (e.g., name, location, bed size, ownership, etc.)

● Discuss the quality performance differences between hospitals (e.g., survey results, deficiencies, complaints, services provided, value, etc.)

● Discuss how the first hospital is able to yield a high level of quality.

● Discuss opportunities for the second hospital to increase their level of quality.

● Synthesize how each hospital could potentially increase value to their existing services.

● Report your findings by using one (1) of the methods below: ○ 3-4 page paper excluding front and back matter (APA standards apply).

Reference: http://www.medicare.gov/hospitalcompare/search.html

Due 10/17/16

Field of study: 
No answers yet